Stripe decline codes

Stripe issuer_not_available: what it means and how to fix it

Stripe could not reach the card issuer to authorise the payment.

Should you retry?

Soft decline: retrying later can work

Common causes

  • Issuer outage or timeout
  • Network problems

How to recover the payment

  • Retry in a few minutes to hours
  • Use automatic retries for this code

See how much failed payments cost you

Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.

Other decline codes

General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.