Stripe decline codes

Stripe incorrect_number: what it means and how to fix it

The card number is wrong. It failed validation or does not match a real card.

Should you retry?

Needs customer action: retry only after they update or confirm

Common causes

  • Typo in the number
  • Missing or extra digit

How to recover the payment

  • Ask the customer to re-enter the number
  • Use Stripe Elements, which validates the number as it is typed

See how much failed payments cost you

Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.

Other decline codes

General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.