Stripe decline codes

Stripe invalid_account: what it means and how to fix it

The account the card is linked to is invalid or closed.

Should you retry?

Needs customer action: retry only after they update or confirm

Common causes

  • Account closed
  • Account details incorrect

How to recover the payment

  • Ask for a new payment method

See how much failed payments cost you

Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.

Other decline codes

General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.