Stripe incorrect_zip: what it means and how to fix it
The postal code does not match the one on file with the issuer, and your Radar rules or the issuer enforce AVS.
Should you retry?
Needs customer action: retry only after they update or confirm
Common causes
- Typo in the postcode
- Billing address differs from the card's address
How to recover the payment
- Let the customer correct the postcode
- Review whether your Radar rule is blocking too aggressively
See how much failed payments cost you
Korrali Revenue looks for revenue leaks in your Stripe account, including failed payments and duplicate charges, and shows what each one costs.
Other decline codes
General information based on Stripe's documented decline codes. Issuer behaviour varies. Check Stripe's current documentation for your account.